Landmark Dodge

I literally asked Tim a question, and this man actually replied back with nothing but laughing emojis. It could've been the funniest, or dumbest question in the world, but I was curious...so I asked my question and got laughed at by the Head Manager. There's a first time for everything, and it's my first time getting laughed at by a manager.

I bought a 2019 Dodge Grand Caravan GT from Lee Summit Honda with an extended warranty on it. The warranty was transferred to your service dept.

I was told I would have to pay for a rental car out of my pocket. I called Lee s Summit Dodge and I was told that the warranty would pay 40.00 a day for a rental car. So needless to say the van will be going to Lee s Summit Dodge Tuesday morning and a rental car will be waiting. So from know on all my dodge work on my van will go to them.

I bought a 2016 Dodge Van and had problems buying it. I said I d never buy another vehicle from you ever again

Lies from sales consultant to get people to come in on false pretenses. JaKorbie Dixon is the absolute worst sales consultant there is.

Mr. Dixon outright lied to get customers to come in on false pretenses.

After explaining to this guy (10 times) slowly he continued to lie about what he was able to deliver. I've purchased (2) cars from this dealership without any problems in the past.

After being harassed through text messages and phone calls I made the trip to the store and the Sales Manager Greg and Financing Manager Jonas were atrocious. They were rude, shouting and invading personal space. I need to speak with the manager of this location because they should not be assisting or over anyones account if they are going to have bad attitudes and poor customer service.

Brought my company van in for a oil change and tire rotation!

This is the 4th time bring in for this routine service every 8 thousand mile as recommended .

Come to find out they only rotated my tires one time out of the 4 times it has been in for service and now my front tires need replacing after only 30 thousand miles!

The manager Scott said he would give me a tire if I bought the other for $187.23. and he would put us first in line to install the tires!

well after two hours they just put it on the lift.

I have bought 4 vehicles sense 2018 and this is how they treat you!!

My commercial sales man Charlie is one of the best guys up there and always takes care of me!! Will be taking my vehicles elsewhere to be serviced

I visit the Morrow location today and I was there for 4 hours for a oil change service. I was very disappointed with the service dept for allowing customers to sit that long without any communicating about the long wait times. I asked for a manager and he was too busy to talk.

I purchased a truck in September and have not received my tag yet. I paid upfront for the tag.

Have had to renew my temp tag 2 times at my expense having to take off work. Now they say that I can go pick up my tag and they will send me a check for $25 For tag fee. It would be 3 trips to tag office and 3 times I’ve taken off work to do their job for them. This is a *** poor way to run a business.

I salsa had to make additional trips to dealership to complete paperwork that was wrong . This dealership would be better off to close the doors till they know how to satisfy the customers. Then again if you drive a Dodge you can’t be satisfied.

Good luck with the service department. This place is a freaking joke.

I purchase a BMW Disel X5 on 08/23/2017.My sales Rep..Tony put gas in disel vehicle. Eric Grenier the New Car Sales Manager has been no help.I been lied to from Day one that BMW fixed my car.Not true!!!

The engine light still remains on!!!!for the fist Month in a half I was back in forward in a loner due to being lied too.I landmrk should have paid my carmote ist month i didnt have my car i was taken advantage of being Female!!! Being sold a Warranty so than Landmark Dodge to use to fix and correct their error on the warranty expense if needed . ERIC Grenier lied to Chris Akinlotin on 07/28/2018 stating i signed a waiver saying my car was fixed!!!This is type of lies that I continue to put up with to get my car fixed. Which one of your sales rep put wrong gas in it..take ownership and right your wrongs!!!

I am soooooo up happy now and cant believe instead of fixing the issue they doing everything to make up lie after lie..I ask for the information to do a review the entire team her at Landmark Dodge in Morrow Georgia want give you the link to public information!!! I need my car fixed!!!! I want to be refunded 3000.00 for a warranty the Landmark Dodge is using to their advantage and i continue to pay for! Chris Akinlotin Had me come to the service department Saturday knowing Quincy Mosley wasnt here..I never been treated so horrible in my life!!!

I feel like i was lied to get the sale and they was Happy to gain from it!!!Everyone involved got a Bonus from the sale the extended warranty was sold!! Why i have to suffer from your sales Rep mistake? LANDMARK TEAM HERE ISNT TRYING TO FIX my car car same issue.im taking my car to B.M W ..I was sold a 3000.00 warranty at the time of purchase and now the engine light is on and im beind told they cant fix my car because it no warranty! Am I BEING PRANKED!!!!

IS THIS A REAL DEARLERSHIP???????? I need my truck fixed from Landmarks Dodge sale rep mess up!! I want my 3000.00

I was charged for a warranty that i never used all for the bonus at time of sale was issued to each employee!!!!! I WANT THE REP.Eddie Rosa to correct the invoice showing invoice issue first took place ..He stated that Customer states the vehicle will not start'' Check and asvise failed fuel pump draines and cleaned complete fuel system...what happen was Your Sales Tony he was in the Commercial with Donnineck Wilson talking about he cant shoot the ball my arm hurts..Your New Car sales rep Eric Greenier Manager new bout the issue from day one!!!n now the light is still on no one wants to help me other than Quincy Moseley.

I HAVE AN APPOINTMENT WITH BMW I CANT noW BECAUSE I HAVE NO WARRANTY..MONEY..AND CAR MOT GETTING FIXED..I REQUEST FROM DAY ONE TO LET BMW FIX MY CAR AND WAS LIED TO

..MY CAR WAS SENT THERE FOR SOMETHING TOTALLY DIFFERENT...Please FIX MY CAR AND REFUND MY 3000.00. A VERY UNHAPPY CUSTOMER!!!.

Landmark Dodge Chrysler Jeep in Morrow, Ga is a joke! They just tricked a customer to sign a paper to get a quote, but in actuality they ran his credit without his permission.

This is the oldest trick in the book. Telling a customer They need certain information just to give you the price of a vehicle, its illegal to run someone credit without prior consent. This is violating the law of credit: profiles are considered a private matter and the act of pulling a ....you can sue someone in civil court. Also it makes you angry.

What has this world come to now, trying to make a dollar.

We will reach out to the owner first and if we don't get any satisfaction we will take it to court. Rights have been violated.

THE SERVICE DEPARTMENT DID EXTRA WORK ON MY CAR WITHOUT INFORMING ME BEFORE HAND AND CHARGED ME AN EXTRA $350+ for changing spark plugs AFTER THE WORK WAS FINISHED. DO NOT use their SERVICE DEPT.

Then they told me I could trade the car in... Scam.

I spoke to the manager Tim Henderson and said 'You paid the bill' & he offered no solution. This service department is the worst at customer service AND MY CAR IS STILL DOING THE SAME THING.

MILITARY OR TRAVELING BUSINESS PEOPLE I HIGHLY SUGGEST NOT GOING TO LANDMARK DODGE IN MORROW, GA!!!!

Dear Mr Tim Henderson,

Thank you for your public response to my comment for me to contact you. If you read my entire comment you will see I spoke to you and Sophia (the representative that told me a new engine would cost me $10,000 and it would probably be best for me to trade in my car and the rep that told me my cylinder #5 was being replaced and she was the rep that DID NOT tell me there was and extra $350 charge to put spark plugs in my car). Your service technician said I need a new engine but the spark plugs should fix the current problem however my car is still not fixed, it is doing the same thing as before.

You offered no resolution when we discussed this over the phone the other day. I will email you a copy of this post to make sure you receive my response.

Thank you for the poor customer service experience. An expensive lesson learned by me - fool me once!

Do not take your car /truck here for service 4 weeks for a valve body

This is the worst place to buy a car I traded in my 2016 Charger for 2018 Charger and all ready the car is pulling to the left then pulling to the right it’s Brand New car it’s not supposed to be giving me any problems whatsoever then I can never get any one on the phone then when you do they give false information to get you off the phone. Don’t ever buy a car from Landmark. Mind you I had the car only a week